Funnels Overview
Click any count to see items (Done / Not Done)
Order Delivery
TAT: 14 business days
Stage Mar 07 Mar 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Total
Total Orders
Cancelled
Active Orders
Shipped
Delivered
On-Time - - - - - - - -
Installation
TAT: 7 days after delivery
Stage Mar 07 Mar 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Total
Total (with Install)
Cancelled Orders
Active
Scheduled
Completed
Overdue
On-Time - - - - - - - -
Product Rating - - - - - - - -
Service Rating - - - - - - - -
AMC 1 (4 months)
Stage Mar 07 Mar 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Total
Due
Cancelled Orders
Active
Scheduled
Completed
Overdue
AMC 2 (8 months)
Stage Mar 07 Mar 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Total
Due
Cancelled Orders
Active
Scheduled
Completed
Overdue
AMC Sales
Stage Mar 07 Mar 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Total
Due (No AMC)
Cancelled Orders
Active
Contacted
Interested
Sold
Complaints
SLA: FR 24h | Res 7d
Stage Mar 07 Mar 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Total
Total
First Response
In Progress
Resolved
Closed
Overdue
FR SLA (<24h) - - - - - - - -
Res SLA (<7d) - - - - - - - -
Current View: Daily
  • Mar 07: Mar 07
  • Mar 08: Mar 08
  • Mar 09: Mar 09
  • Mar 10: Mar 10
  • Mar 11: Mar 11
  • Mar 12: Mar 12
  • Mar 13: Mar 13
  • Total: Mar 07 - Mar 13