Order Delivery
TAT: 14 business days| Stage | May 20 | May 21 | May 22 | May 23 | May 24 | May 25 | May 26 | Total |
|---|---|---|---|---|---|---|---|---|
| Total Orders | ||||||||
| Cancelled | ||||||||
| Active Orders | ||||||||
| Shipped | ||||||||
| Delivered | ||||||||
| On-Time | 100% 8/8 | 100% 13/13 | 100% 7/7 | 100% 5/5 | 75% 6/8 | 69% 9/13 | 100% 8/8 | 90% 56/62 |
Installation
TAT: 7 days after delivery| Stage | May 20 | May 21 | May 22 | May 23 | May 24 | May 25 | May 26 | Total |
|---|---|---|---|---|---|---|---|---|
| Total (with Install) | ||||||||
| Cancelled Orders | ||||||||
| Active | ||||||||
| Scheduled | ||||||||
| Completed | ||||||||
| Overdue | ||||||||
| On-Time | - | - | - | - | - | - | - | - |
| Product Rating | - | - | - | - | - | - | - | - |
| Service Rating | - | - | - | - | - | - | - | - |
AMC 1 (4 months)
| Stage | May 20 | May 21 | May 22 | May 23 | May 24 | May 25 | May 26 | Total |
|---|---|---|---|---|---|---|---|---|
| Due | ||||||||
| Cancelled Orders | ||||||||
| Active | ||||||||
| Scheduled | ||||||||
| Completed | ||||||||
| Overdue |
AMC 2 (8 months)
| Stage | May 20 | May 21 | May 22 | May 23 | May 24 | May 25 | May 26 | Total |
|---|---|---|---|---|---|---|---|---|
| Due | ||||||||
| Cancelled Orders | ||||||||
| Active | ||||||||
| Scheduled | ||||||||
| Completed | ||||||||
| Overdue |
AMC Sales
| Stage | May 20 | May 21 | May 22 | May 23 | May 24 | May 25 | May 26 | Total |
|---|---|---|---|---|---|---|---|---|
| Due (No AMC) | ||||||||
| Cancelled Orders | ||||||||
| Active | ||||||||
| Contacted | ||||||||
| Interested | ||||||||
| Sold |
Complaints
SLA: FR 24h | Res 7d| Stage | May 20 | May 21 | May 22 | May 23 | May 24 | May 25 | May 26 | Total |
|---|---|---|---|---|---|---|---|---|
| Total | ||||||||
| First Response | ||||||||
| In Progress | ||||||||
| Resolved | ||||||||
| Closed | ||||||||
| Overdue | ||||||||
| FR SLA (<24h) | - | - | - | - | - | - | - | - |
| Res SLA (<7d) | - | - | - | - | - | - | - | - |
Current View: Daily
- May 20: May 20
- May 21: May 21
- May 22: May 22
- May 23: May 23
- May 24: May 24
- May 25: May 25
- May 26: May 26
- Total: May 20 - May 26