Funnels Overview
Click any count to see items (Done / Not Done)
Order Delivery
TAT: 14 business days
Stage Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Total
Total Orders
Cancelled
Active Orders
Shipped
Delivered
On-Time - - - - - - - -
Installation
TAT: 7 days after delivery
Stage Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Total
Total (with Install)
Cancelled Orders
Active
Scheduled
Completed
Overdue
On-Time - - - - - - - -
Product Rating - - - - - - - -
Service Rating - - - - - - - -
AMC 1 (4 months)
Stage Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Total
Due
Cancelled Orders
Active
Scheduled
Completed
Overdue
AMC 2 (8 months)
Stage Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Total
Due
Cancelled Orders
Active
Scheduled
Completed
Overdue
AMC Sales
Stage Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Total
Due (No AMC)
Cancelled Orders
Active
Contacted
Interested
Sold
Complaints
SLA: FR 24h | Res 7d
Stage Sep 15 Sep 16 Sep 17 Sep 18 Sep 19 Sep 20 Sep 21 Total
Total
First Response
In Progress
Resolved
Closed
Overdue
FR SLA (<24h) - - - - - - - -
Res SLA (<7d) - - - - - - - -
Current View: Daily
  • Sep 15: Sep 15
  • Sep 16: Sep 16
  • Sep 17: Sep 17
  • Sep 18: Sep 18
  • Sep 19: Sep 19
  • Sep 20: Sep 20
  • Sep 21: Sep 21
  • Total: Sep 15 - Sep 21